Here is a picture of our "86" board at work yesterday. "86" means you are out of something in restaurant lingo. It was so busy that as the day dragged on it was easier to remember the items we had than to remember all the items that had been "86'ed."
We opened at 11 AM. I got there at 10:15 and by 10:45 we were seating guests. I waited on tables non stop from 10:45 until after closing at 8:30 PM. It was insanity in the truest form of the word. People getting upset because they had to wait for a table. People wondering why their food took so long? People leaving a fifty year old mother working her thirty third Mother's Day in a row a ten percent tip. Holidays are always considered "Amateurs Day" in the restaurant world. They are filled with people that dread having to go out yet are forced to. They hate having to spend the money and hate more having to tip as well. As a general rule I always make 20% at my current restaurant. The food is out of this world, they make every thing from scratch. They even make the stocks they cook with, use only fresh herbs and each dish is individually prepared in it's own saute pan.
I was prepared for it. I have been a server for 33 years and know how holidays can be. Thirty three years ago it was much easier to do. I was young and only working to have money to be able to go out and party with my friends. Now I am almost fifty two and work six days a week just to keep our heads above water while still working with kid's in their twenties and thirties. They complain about the section of tables they have been assigned, some work harder at avoiding work than it would take to just do the actual work and some just bitch the entire shift....it's exhausting to an ole woman like me.
I hung in there and was actually impressed that I walked with fifteen percent of my sales. I sold nearly $1400.00 and walked with $220.00. Had it been a normal night I would have easily made $280.00. "Happy Mother's Day to Me!"
One tab was $192.00. They left me a twenty. Another was $92.00 and they left me a ten. One was $111.00 and they left me twelve. For Pete's sake people...get a grip! It's hands down the busiest day of the year. I may be skinny but I have plenty of gray hair and a wedding band on. The massive wrinkles on my face not only imply but... SCREAM "I have kids!"
I was just glad it was over. I was just glad to leave. I was just glad I had survived. I came home and sat on my butt reading my book out on the back porch and drinking cheap beer. Now it MEANT something real..."Happy Mother's Day to me!"
Today I had to go right back in and open the restaurant and work YET again another double shift. The owner barked at me that I hadn't written on the specials board which sits out front of the store to display our current special offerings, enticing customers to come in and check us out.
I gave them my OWN special message on their little specials board! (See above photo)
Of course I didn't put this out front but at least it made the owners chuckle. I work for a married couple. The owner is one part Italian and one part French. His wife is one part Polish and one part German. We got all of WWII going on in our place and it is evident each and every day!
I worked the lunch shift and got off just in time to pick up Massey five minutes late from school. Stopped to put gas in Tim's tank of a car and drove her home. Went to the bank and cashed the check they had written me last night because they ran out of cash to pay the servers because every one charged Mother's Day. I went home and picked up Zach and drove him back to work for his 5:00 shift. I went across the street to get a free Chic Fil A sandwich (Thank you Jess) and scarfed it down at a table in the back of the store before clocking back in.
It was slow and I was grateful it was. The owners simply like me being there because I know what I am doing. I simply wanted to leave because I am old and tired.
I stuck around...didn't want to but HAD to.
Got another blog in the works about tonight but have to weigh my words carefully...I "AM" working with half of Europe and it could be explosive if not worded correctly and precisely.
Til next time...COTTON
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