Tis the Season to be Jolly....Fa la la la la la la la ooomph!!!
It is a rough year for everyone, it is a year to return to the true meaning of Christmas...not the exorbitant spending but the joy of just having your family with you enjoying the decorations, cookies and the fact that you have your health and a home to live in.
My family is in such a greater place this Christmas. Last year at this time my husband had been ousted at his job, we were in dire straits and luckily my "Family" at work took me under their gracious wing and gave us the greatest Christmas we have ever had.
My job as a server has taken a big hit... people just don't tip like they used to. I can understand, but wonder if THEY understand that I make $2.13 an hour? If I don't make tips... I don't get a paycheck .
Sunday, I went into work giving the same type of service that I have for thirty years. My first tip was $5.00 on an $81.00 tab. My second was $5.00 on a $65.00 tab... HEY!! At least I was going in the right direction!
Just to give you an example; I sold over $850.00 and walked out of the restaurant with $90.00. I would have normally made at LEAST $125.00. Not only that, but my oldest son came in and gave me a 50% tip and some of my regulars came in and did the same. Without their generosity, I would have made $50.00.
I realize people do not have to give me any tip at all, and I am grateful for EVERY dime that I receive.
If I make a 10% tip...I feel grateful for that tip.
If I receive a 5% tip, I may feel dismayed but I am still grateful that I am bringing in SOMETHING.
I have been a server for over thirty years, and this has been the lowest of times in my occupation.
People come in, already ticked off that the economy is in the tank and that they may lose their job at any time. If they are in my store...spending hard earned money, I realize that now more than ever, they expect me to almost kiss their feet or at least make their visit so good that it doesn't seem quite so painful to leave me a tip.
I have stepped up my service, I go above and beyond.
Sometimes my customers appreciate it and sometimes they don't.
In my business you take the good with the bad...my job is to make it all average out.
Some days, I make "PHAT" money...some days just suck!
But if you give people...ALL people the ultimate in service, you will make out on the positive side of things, build new customers and keep yourself in the "Red".
I work with so many young people that JUST DO NOT GET IT!
I guess that I was young one day...although I can't seem to remember being young anymore.
It reminds me of the beginning of the Dickens classic..."It was the best of times and it was the worst of times".
It may be the worst of times... but we have to make the "Best" of it.
I am a firm believer that if you tough it out...if you give it your best... you will be rewarded, you will be taken care of and you will be okay.
Say a prayer for us servers; We need it as do so many millions of people at this point in time.
Have a Merry Christmas...remember it isn't about presents, it is about being .
What are YOU being?
Til next time...COTTON
Thursday, December 18, 2008
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